Terms and Conditions
Our shop option is safe and secure and protected so that information submitted through your web site is secure and cannot be accessed by unauthorised users.
All prices shown are in New Zealand Dollars and inclusive of GST (Goods and Services Tax) of 15% but exclusive of delivery charges. We reserve the right to alter prices on the site without notice.
We accept Visa, MasterCards and debit cards, as well as direct deposits to our bank account. We use PayPal for the processing of payments via credit card. Goods will only be dispatched once full payment has been received and funds have been cleared.
An automatic email confirmation of the order will be sent to the customer's registered email address. Eternal Youth Ltd reserves the right to cancel the order if any of the information appears to be incorrect, misleading or cannot be verified.
Cancellation of Orders
We will endeavour to ship your order within a few days of payment being received. Should you wish to cancel your order please contact us within 24 hours of your order being placed. We will evaluate your cancellation request on a case by case basis and we will contact you to advise if your cancellation has been accepted.
Returns and Exchanges
Should your purchase not arrive in perfect condition or if there is a problem with your order, please contact us and we will do our best to resolve the issue. Items should be returned in the condition they arrived in for them to be replaced or exchanged.
We keep all the products in stock at all times, however there could be delays in supply due to heavy demand, limited editions or other factors beyond our control. If we see that there will be the delay in supply of the product you have ordered we will contact you and discuss the delay and options with you.
Limitation of Liability
Our liability for any claim, damages, loss, or expense related to the supply by us of goods or services is limited to the cost paid by you for the goods or services.
Law and Jurisdiction
This website and any contract for your purchase from Eternal Youth Ltd. is governed by and has to be interpreted under the Law of New Zealand, and will be subject to the jurisdiction of the New Zealand courts and only New Zealand law and no other laws from any other countries apply.